Question 1

What is CardioRegen?

Accepted Answer

CardioRegen is a virtual cardiac rehabilitation program for every stage of recovery. After a cardiac event or procedure, we pair you with a coach, and where relevant a clinical nutritionist, and guide you through daily exercise, nutrition, and vitals tracking from a mobile app, so you can recover from home instead of only in a hospital gym.

Question 2

Who is this for?

Accepted Answer

Patients recovering from a heart attack, cardiac arrest, angioplasty, bypass surgery, valve replacement, pacemaker placement, or heart failure, who have been advised to start a structured cardiac rehabilitation program. Your coach tailors the program to your specific diagnosis and risk level, in line with your own doctor's advice.

Question 3

When in my recovery can I join?

Accepted Answer

You can join right after hospital discharge, a few weeks later, or even months after your event. What you need is clearance from your doctor to exercise, and an Android phone or iPhone with an internet connection.

Question 4

Do I need any special equipment?

Accepted Answer

No. Most sessions need little more than a chair and comfortable space to move. CardioRegen comes in two plans: Sensorless, where you train by RPE (how hard the effort feels), and With sensor, which adds heart monitoring. If the sensor plan interests you, our team will explain how it works when you get in touch.

Question 5

Is CardioRegen a replacement for my cardiologist?

Accepted Answer

No. CardioRegen supplements the care you already receive from your doctor. It does not replace it. Keep attending your regular medical appointments, and always follow your doctor's advice over anything in the app.

Question 6

Who can see my health data?

Accepted Answer

Only the coach and clinical nutritionist assigned to your care can see your health data, along with authorized Netrin Sports Technologies staff for support. We never sell your data or share it with advertisers. See our Privacy Policy for the full detail.

Question 7

What happens if I report a symptom, or an unsafe reading, before a workout?

Accepted Answer

Every session starts with a quick safety check: symptoms, blood pressure, and blood glucose where relevant. If anything falls outside a safe range, the app pauses that day's session and gives you clear next steps, and your coach is notified automatically so a real person follows up, not just an automated message.

Question 8

Is this just an app, or do I actually get a coach?

Accepted Answer

You get a real coach (an exercise physiologist), and where relevant a clinical nutritionist, who set and adjust your program based on how you are doing. The app is how you talk to them, log your progress, and get reminders, missed sessions and low adherence also raise an alert so your coach can check in.

Question 9

What devices does CardioRegen work on?

Accepted Answer

CardioRegen is an app for Android phones (Android 7 or newer, from Google Play) and iPhones (iOS 15 or newer). The iPhone app is coming soon to the App Store; until then you can join our iPhone beta through Apple's free TestFlight app. The app sends you reminders, and your exercise and cardio sessions keep working when your internet drops.

Question 10

Is there a free trial?

Accepted Answer

Yes. Every new patient starts with a 14 day free trial with a guided program. Before it ends, your coach talks with you about continuing, and our team confirms your plan with you directly.

Question 11

Can I cancel or close my account anytime?

Accepted Answer

Yes. You can request account closure anytime from Settings, then Close my account, inside the app, or by messaging us on WhatsApp. Your coach reviews the request to confirm.

Question 12

What language is the app in, and is the content relevant to Indian patients?

Accepted Answer

The app is in English, and the nutrition guidance covers both Indian and Western food, from idli, dal and khichdi to oats, eggs and sandwiches.

Question 13

What should I do in a medical emergency?

Accepted Answer

CardioRegen is not built for emergencies. If you have chest pain, breathlessness, or any symptom that feels like an emergency, call 112 (or your local emergency number) immediately rather than waiting on the app or a message to your coach.

Question 14

How do I get started?

Accepted Answer

Download the CardioRegen app on your Android phone or iPhone and create your account to start your free 14 day trial. Our team then confirms your diagnosis and risk level, with your cardiologist if needed, and sets up your coach. Have a question first? Message us on WhatsApp.

Question 15

I also have diabetes or high blood pressure, does the program account for that?

Accepted Answer

Yes. Your coach records conditions like diabetes and hypertension when you enroll, and your program, nutrition guidance, and safety checks are set up around them, for example a glucose check before exercise for patients tracking blood sugar.

Question 16

Do I need a good internet connection to use CardioRegen?

Accepted Answer

A connection helps, but you do not need one all the time. The app downloads the next few days' exercise videos whenever you are online. If your internet drops, the app still opens, your sessions and logs are saved on your phone, and they upload by themselves when you are back online.

Question 17

I used CardioRegen in my phone's browser before. What do I do now?

Accepted Answer

Download the app and sign in with the same email and password, or the same Google account. Everything you logged is already there, because the app and the browser version share your account. If anything looks wrong, message us on WhatsApp.

Question 18

I am not very comfortable with smartphones, is this too complicated for me?

Accepted Answer

The app is built to be simple: one clear task at a time, large text, and a guided player that tells you exactly what to do next. Many of our patients are older adults, and your coach is always a WhatsApp message away if you get stuck.

Question 19

Can my family member help manage my account or see my progress?

Accepted Answer

CardioRegen accounts are built for one patient at a time, but a family member is welcome to sit with you and help you log things, or to reach out to your coach on WhatsApp on your behalf with your permission.

Question 20

How much time does a typical day take?

Accepted Answer

Most guided sessions run 20 to 40 minutes depending on your program and phase of recovery, plus a couple of minutes to log vitals, medication, and meals through the day. Rest days are built into your weekly schedule too.

Question 21

What if I miss a day or fall behind?

Accepted Answer

Life happens, missing a day does not remove your program or reset your progress. A missed session does raise a note to your coach so they can check in and help you get back on track, rather than letting it go unnoticed.

Question 22

Will my regular cardiologist or hospital know I am using CardioRegen?

Accepted Answer

That is up to you. Many patients are referred to us directly by their cardiologist or hospital, and we are always happy to share your progress reports with your treating doctor if you would like us to.

Question 23

Is there a refund if I stop partway through a plan?

Accepted Answer

Refunds are handled case by case, message us on WhatsApp and our team will work it out with you directly, this is not something decided automatically inside the app.

Questions you may have.

Getting started

The program

Safety

Trial and your account

Still have a question?